Privacy Policy

This agreement was last modified on October, 2020

Snow Media Ltd. ("Snow") understands that you care about the way personal information is used and shared, and therefore, we take your privacy seriously.

Our primary goal is to provide you with exceptional service, and we understand that you may have questions or concerns regarding your personal information and how it will be used. We may periodically post changes to this Privacy Policy on this page, and it is your responsibility to review this Privacy Policy frequently and we encourage you to visit this page often. When required by law, we will notify you of any changes to this Privacy Policy. By using or accessing the Service in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use and share your information as set forth below.  

Applicability of Privacy Policy

This privacy policy applies to all information collected through our web application from you. This policy does not apply to the practices of companies that Snow does not own or control, or to individuals that Snows does not employ or manage.

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person or company and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

The Information we Collect

When you visit the website, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our Service.

If you sign up, we collect the following information from you:

  • Account Information – text-enabled cellular/wireless telephone number, machine or mobile device ID and other similar information.
  • Identification Information – your name, street address, email address.
  • Device Information – We also may obtain information about you: (a) from your mobile device such as your device type, machine or mobile device identification number, geo-location, time zone, language setting, browser type, and IP address, and (b) from third parties for purposes of transaction processing, identity verification, fraud detection or prevention and other similar purposes. For fraud prevention purposes, we also may link your machine ID with the machines of others who use your same payment cards.
  • Financial Information – bank account. Snows does not share financial information with third parties.

We are committed to providing a safe, secure and all around great service. Therefore, before permitting you to use our service, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.

When you are using our Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes.

Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.

How we use Cookies

When you access our website, we, or companies we hire to track how our website is used, may place small data files called cookies or pixel tags on your computer or other device. For example, we send a "session cookie" to your computer any time you log in to your Snows account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. We use these technologies to recognize you as a Snows customer, customize content and advertising, measure promotional effectiveness, and collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.

Snows uses cookies to deliver content and advertisements specific to your interests on our sites and elsewhere on the Internet. Snows uses some third parties to show you Snows-related advertisements that are tailored to you based upon your interests or online behaviors.

Any interest-based advertising placed on Snows' behalf will contain information or near them that informs you about the third party delivering you the ads and how to opt out of receiving similar ads from that party in the future. If you do not see any information about how to opt out of receiving these ads, you are likely receiving a generic ad that was not specifically targeted towards you.

Users are free to decline our cookies if your browser permits,  but doing so may interfere with your use of our website.

How we Protect and Store Personal Information

We store and process your personal information using third party servers located in secure data centers in Europe, This information is protected by physical, electronic and procedural safeguards in compliance with applicable European regulations. We also use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. By using Snows, you are consenting to have your Personal Information stored, transferred and processed on google cloud.

We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your password with anyone.

If Snows learns of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using our services, you agree that Snows may communicate with you electronically. Snows may post a notice on the Website if a security breach occurs. Snows may also send you an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach) you should notify us.

How we use the Personal Information we Collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience.

We may use your personal information to:

  • provide the services and customer support you request;
  • process transactions and send notices about your transactions or your network activity;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement;
  • customize, personalize, measure, and improve our services and the content and layout of our website;
  • Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;
  • compare information for accuracy and verify it with third parties;
  • perform other duties as required by law.

How we Share Personal Information with other Parties

Snows does not share your email address or phone number with third parties for promotional or marketing purposes.

We may share your personal information with:

  • Companies that we plan to merge with or be acquired by or, in the event of any bankruptcy, a bankruptcy estate. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice and the opportunity to communicate preferences you may have, if applicable.
  • Financial institutions with which we partner;
  • Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order or similar legal procedure, when we need to do so to comply with law we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement, or as otherwise required by law
  • Third party service providers who assist us in providing services to you or who provide fraud detection or similar services on our [or any vendor's] behalf
  • Service providers under contract who help with parts of our business operations such as marketing and technology services. Our contracts require these service providers to only use your information in connection with the services they perform for us, and prohibit them from selling your information to anyone else.
  • Other third parties with your consent or direction to do so
  • If you establish a Snows account indirectly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on Snows's website) will be shared with the owner of the third party website or application and your information may be subject to their privacy policies.

How you can Access or Change your Personal Information

You can review and update your personal information at any time by logging into your account and clicking the Your Account tab or using one of our mobile applications.

Deleting your account:

You can delete your account by emailing support@snows.media  Subject to “Exceptions” section below, when you request for us to delete your account for the Service, your data will be permanently deleted from our servers and access to your account will be disabled.

Exceptions:

We may retain your Personal Information in accordance with our retention policy and to the extent required to comply with (or we deem it reasonable in light of) any laws or regulations.

Requesting a copy of your information:

You can request a copy of your information which we hold (in Europe this is known as a subject access request). IF you would like a copy of some or all of it, please contact us and let us know the information you want a copy of, including any account or reference numbers, if you have them. Any subject access request may be subject to a reasonable fee to cover the cost of providing you with details of the information we hold about you.

Correcting any mistakes in your information:

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please contact us and let us know the information that is incorrect and the information you want it replaced with.

Request us to cease processing your information:

You may request that we cease processing your personal information. If you make such a request, we shall retain only the amount of personal information pertaining you that is necessary to ensure that no further processing of your personal information takes place.

Links to other Sites

The Website may contain links to other sites. Snows does not control the information collection of sites that can be reached through links from the website. We encourage our users to be aware when they are leaving our site and to read the privacy statements of each website that collects personally identifiable information.

Changes to our Privacy Policy

Snows is always improving, and as our service evolves we may occasionally update this Privacy Policy. If we modify this privacy policy, we will post the revised privacy policy to the website, and we will also revise the "last updated date" stated above. If we make material changes in the way we use personal information, we will notify you by posting an announcement on our service or by sending you an e-mail. It is your responsibility to periodically review this privacy policy and users are bound by any changes to the privacy policy by using the service after such changes have been first posted.

How to Contact us

If you have questions or concerns regarding this policy, or any feedback that you would like us to consider, please email us at support@snows.media